Features of conflict management KP SPC «Iskra».

Abstract

The article analyses activity and structure of industrial enterprise personnel. It is determined that the conflict has a negative nature whose impact reduces the efficiency and productivity of staff. The problems of conflicts management in the collective KP SPC «Iskra» are studied in detail, it is established that the control of the conflict is impossible without revealing the cause and consequences of its occurrence. Recommendations on the prevention of conflict situations and management of the conflicts in the group of enterprises are proposed. In the article, the methodology of propensity of personality diagnostics was applied to K. Thomas's conflict behaviour on the example of HR department KP SPC «Iskra», which was determined that the effective interaction of the team is not possible without the control conflicts occurrence, which should be excluded or minimized.