Immanence of the quality of management of non-formal adult education institutions in Ukraine
DOI:
https://doi.org/10.31558/2307-2318.2025.2.9Keywords:
quality of management of an educational institution, management system of an educational organization, quality management system, non-formal adult education institution, adaptability, ISO 21001:2018, assessment of the quality of management of a non-formal education institution, Bennett's HierarchyAbstract
The article examines immanence as a collection of internal factors that influence the quality of management in non-formal adult education institutions. It explores the essence and characteristics of the concepts of "non-formal adult education institution" and "management of non-formal adult education institution," and formulates a definition of the "quality of management of non-formal adult education institution."
The researcher also demonstrates that the immanence of the quality of management of an educational institution is its inherent property. It is embedded throughout the entire management system of an educational organization, defining its integrity and sustainability.
The author highlights the key aspects of ensuring and assessing the quality of management in non-formal adult education institutions in Ukraine, providing recommendations for their implementation. The study analyzes legislative acts and initiatives related to the management of educational institutions, specifically the Law of Ukraine "On Education" and the Draft Law "On Adult Education." An analysis of the provisions of the Standards ISO 9001:2015 (ISO 9001:2015, IDT) “Quality Management Systems” and ISO 21001:2019 (ISO 21001:2018, IDT) “Educational Organizations. Management Systems in Educational Organizations” was also conducted. Proposals were made to adapt the principles of the educational organization management system and interpret the terms specified in this standard, taking into account the characteristics and peculiarities of non-formal adult education institutions in Ukraine.
The advantages of applying these standards by national providers of non-formal adult education are highlighted, including improvements in the quality of educational activities, social relevance, stakeholder trust, corporate culture, and performance indicators.
The researcher proposes a model for ensuring and evaluating the quality of management in non-formal adult education institutions, based on the provisions of ISO 21001:2019 (ISO 21001:2018, IDT), while considering the legal, social, and managerial aspects.
It is noted that a key role in ensuring the quality of management in a non-formal adult education institution is played by managing the quality of education and educational activities. To select the best method for evaluating the quality of educational activities, the author introduces an integrated evaluation model of the quality of management of educational activities at a non-formal education institution in Ukraine. This model comprises internal factors that influence the process of providing educational services and the overall management of the institution as a system.
The model includes the principles of the European system of quality assurance of education, EQAVET, and a factorial-criteria combination of indicators with the levels of the Bennett hierarchy. The use of such an approach enables maintaining compliance with the principles of the educational organization management system, as specified in ISO 21001:2018, to form a reliable assessment of the quality of education and a clear vision of the short-term, medium-term, and long-term results of educational activities.
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