Office management and crisis practices during wartime: organizational, communicative, and digital aspects

Abstract

This article explores the transformation of office management practices in the context of wartime Ukraine, highlighting its strategic role in supporting organizational resilience, communication, and operational continuity. Drawing on a review of contemporary academic literature and practice-oriented sources, the study identifies key adaptation strategies employed by organizations in response to crisis conditions. These include the transition to hybrid work models, the expanded role of office managers and HR teams, increased digitalization, the adoption of adaptive and situational management approaches, and the prioritization of employee safety and psychological well-being. The article argues that office management has evolved into a critical domain of crisis governance, requiring a multidimensional approach that integrates organizational, communicative, and digital competencies. The Ukrainian experience offers valuable insights for rethinking office governance in fragile and volatile environments globally.