Knowledge management as an integral element of the change management process

Abstract

The article explores the possibilities of using knowledge management tools in the process of managing changes in an organization. The world of management is changing extremely quickly, and it is important to constantly update knowledge and keep professional management know-how up to date. Knowledge management contributes to the development of communications within the organization. Employees begin to better imagine the goals of the company, the work of related departments, and their level of expertise increases. The dissemination of best practices between departments increases the overall level of efficiency of the company's work. Employees find the necessary information more easily and faster, prepare reports, and make decisions. Relationships within the team improve. Knowledge management is a powerful tool for uniting the team and implementing changes in the organization.