Theoretical issues of organizing the risk management of conflict and crisis situations
DOI:
https://doi.org/10.31558/2307-2318.2025.2.10Keywords:
conflict, conflict management, life cycle of conflict, risk management, “ALARP” principle, Glasl’s conflict resolution modelAbstract
The main purpose of the article is to consider and discuss some theoretical issues of organizing the risk management of conflict and crisis situations in order to determine the most appropriate ways to respond to conflicts. In accordance with the stated goal, the paper considers the theoretical foundations and methodology of conflict resolution and risk management. Within this framework, the features of the emergence and development of conflicts are investigated, individual stages of conflict escalation within the Glasl’s conflict resolution model are analyzed, and the most dangerous types and stages of conflicts that can lead to critical negative and crisis consequences are identified. The feasibility and features of using the “ALARP” principle for risk management in order to effectively control conflict situations are separately proven and presented. The use of the most effective strategies, approaches and methods of risk management and conflict management in specific situations is justified. As a result, key “points of contact” for responding to conflict situations within the framework of joint processes of risk management and conflict resolution are identified and this interdependence is demonstrated in a correspondingly developed table.
References
Hirnyk, A. M. (2010). Fundamentals of Conflictology. Publishing House "Kyiv-Mohyla Academy". 222 p. URL: https://www.researchgate.net/profile/Girnyk-Andrij/publication/340983523_A_M_Girnik_Osnovi_konfliktologii/links/5ea8829fa6fdcc705094f9ac/A-M-Girnik-Osnovi-konfliktologii.pdf
Romadykina, V. S. (2014). Conflict as a socio-psychological phenomenon: an attempt of a philosophical understanding of its essence. Philosophy and political science in the context of modern culture. Issue 8. Pp. 107-111. URL: https://fip.dp.ua/index.php/FIP/article/view/382
Garkavets, S.O., Volchenko, L.P. (2020). Conflicts in the educational environment: diagnostics and practice of resolution: teaching and methodological manual. Kharkiv: Madrid Printing House. 92 p. URL: https://deps.snu.edu.ua/media/filer_public/45/90/45908e00-9bcd-4b8f-979e-5cf36404e337/garkavets_volchenko_konflikti_v_osvitnomu_seredovishchi.pdf
McFadyen, J. Exploring Glasl’s model of conflict resolution. Growing Scrum Masters. URL: https://www.growingscrummasters.com/blog/exploring-glasls-model-of-conflict-resolution/
Achkasova, L. M., Vodolazhskaya, T. O., Beketov, Yu. O. (2022). Conflict management at the enterprise. Economics of the transport complex, Issue 40. Pp. 22-34. URL: https://www.researchgate.net/publication/366227095_CONFLICT_MANAGEMENT_AT_THE_ENTERPRISE
Gerasina, L. M., Trebin, M. P., Vodnik, V. D., and others (2012). Conflictology: a textbook. Kh.: Pravo. 128 p. URL: https://library.nlu.edu.ua/ POLN_TEXT/POSIBNIKI_2012/Konfliktologiy_2012.pdf
Nazarov, N. K. (2014). Conflicts at the enterprise: definition, causes, types. Scientific Bulletin of Kherson State University. Series: Economic Sciences. Issue 5 (2). Pp. 198-201. URL: http://nbuv.gov.ua/ UJRN/Nvkhdu_en_2014_5%282%29__54.
Bilovodska, O. A., Kyrychenko, T. V. (2017). Conflict management in the human potential management system of enterprises. Economy and Society. Issue # 10. Pp. 177-182. URL: https://economyandsociety.in.ua/journals/10_ukr/33.pdf
Coster, P. (2024). What does ALARP mean? Worksafe UK. URL: https://www.worksafe.uk.com/risk-assessment/what-does-alarp-mean/
Hurst, J., McIntyre, J., Tamauchi, Y., Kinuhata, H., and Kodama, T. (2019). A summary of the 'ALARP’ principle and associated thinking. Journal of Nuclear Science and Technology. Vol. 56, No. 2, рр. 241-253. URL: https://www.tandfonline.com/doi/epdf/10.1080/00223131.2018.1551814?src=getftr&utm_source=sciencedirect_contenthosting&getft_integrator=sciencedirect_contenthosting
Vicente, V. (2024). 10 types of risk management strategies to follow. AuditBoard. URL: https://auditboard.com/blog/10-risk-management-strategies
Kravchuk, Yu. O., Shutyak, I. A. (2021). Conflicts in organizations and methods of their resolution. SWorldJournal. Issue 7 / Part 5. Pp. 32–35. URL: https://doi.org/10.30888/2663-5712.2021-07-05-027
Thomas, K., Kilmann, R. Take the Thomas-Kilmann conflict mode instrument (TKI). URL: https://kilmanndiagnostics.com/overview-thomas-kilmann-conflict-mode-instrument-tki/
Kanova, O., Kryvobok, K., Omarov, E. (2024). Conflict management in entrepreneurship: strategies, communication, and leadership. Ukrainian Journal of Applied Economics and Technology. Volume 9. № 2, рр. 128 – 133. URL: ujae.org.ua/wp-content/uploads/2024/05/ujae_2024_r02_a21.pdf
Yakhno, T. P., Kurevina, I. O. (2012). Conflictology and the theory of negotiations. Textbook. Kyiv: Center for Educational Literature. 168 p. URL: https://resource.odmu.edu.ua/chair/download/111775/dEYMgVyF2oQMwrEwf0OHCw/Конфліктологія%20та%20теорія%20переговорів.pdf
